IBM WebSphere Information Integrator OmniFind Edition entitlement is licensed under IBM’s Passport Advantage software licensing and maintenance program. Passport Advantage is the most flexible and cost-effective way for You to reap the benefits of volume pricing for new software and technical support.
WebSphere Information Integrator OmniFind Edition licenses purchased under your IBM Passport Advantage Agreement program come standard with twelve months of maintenance coverage, which entitles your technical team to technical support (both voice and on-line) as well as new releases at no additional cost.

• All software licenses include Software Maintenance (defined as Software Subscription and Remote Technical Support)
• Ability to access new IBM software versions and releases as they become generally available as long as Software Maintenance is current
• Ability to access the Remote Technical Support structure
• Enhanced technical support features included in Software Maintenance
• Enhanced electronic support features
• Enhanced self-help, navigation and advanced search capabilities of the knowledgebase
• One common worldwide problem submission website for distributed software
• Always open for business 24 hours a day, 7 days a week
• Normal business hours are 8:00am to 5:00pm in North America

The Official IBM Software Support Guide contains the most current information regarding technical support and is available at http://techsupport.services.ibm.com/guides/handbook.html

The following table provides a very high level guideline for the number of processors you may require to support their enterprise search infrastructure. The number of processors influences index build time and system responses times across the board.
Number of Documents Processor Suggestion

• Under a million documents - 1 machine with 2 CPUs
• 1-2 million documents - 1 machine with 4 CPUs
• 2-5 million documents - 4 machine with 2 CPUs per machine
• > 5 million documents - 4 machine with 4 CPUs per machine

If requiring failover and workload balancing capabilities, then a four-server configuration is needed.
WebSphere Information Integrator OmniFind Edition is available on Linux, UNIX, and Microsoft Windows platforms and includes access to:

• All supported IBM sources
• All supported local and network file systems
• All supported Web/HTTP sources

Included in the program package are limited use components for IBM DB2 Information Integrator Content Edition, WebSphere Application Server Network Deployment, DB2 Information Integrator Standard Edition, and DB2 Universal Database Enterprise Server Edition.