Passport Advantage Express License Acquisition
Passport Advantage Express offers the features of Passport Advantage with the simplicity of transaction-based acquisition. Passport Advantage Express features a single price level—there are no points and no aggregating. Renewals take place on a per-transaction basis, spreading the cost throughout your budget year.
How it works:
- Passport Advantage Express is designed for single-site, midsized organizations.
- This offering combines the full Passport Advantage product list with the simplicity of transaction-based acquisition.
- Passport Advantage Express does not require a relationship agreement—each transaction is subject to the terms and conditions effective at the time.
- Also, license acquisitions include Software Maintenance coverage.
That's all there is to it—simple, straightforward, easy!
Passport Advantage Express Software Maintenance
Passport Advantage Express includes a Software Maintenance feature that complements your IBM software purchases. It includes Product Upgrades and Technical Support and fosters successful software deployments. With Product Upgrades, you receive complete upgrade and cross-platform migration coverage for most commercially available IBM distributed software—Lotus, WebSphere, Tivoli, Rational, and Information Management Software.
You can upgrade to new releases and new versions as the needs of your business dictate. Technical Support helps keep your users up and running wherever they're operating in the world. This is IBM’s way of making sure you're covered with the technical support you need. This is your way of getting an increased return on your IBM investment of a total software solution.
Benefits
- Includes Software Maintenance with each license
- Provides comprehensive and flexible upgrade coverage
- Helps protect technology investments
- Helps simplify and improve software asset management
- Helps reduce acquisition and administration costs
- Helps simplify budgeting for software upgrade and migration costs
- Provides immediate support coverage on newly acquired products during installation phase and for life cycle of product
- Incorporates flexible, easy-to-access, responsive, cross-platform Technical Support from IBM, worldwide
- Provides access to IBM Technical Support for all IT staff of a designated customer
- Enhances overall expected response time of two hours or less during normal business hours
- Provides 24x7 access to support resources for business-critical outages
- Increases self-help via the Internet
Selected Support
Selected Support is a feature that provides Technical Support for certain Open Source and other non-warranted code. It is different from Software Maintenance and may not offer or use the same technical support mechanisms and features that Software Maintenance uses for IBM licenses.
CEO Product Categories
Complete Enterprise Option (CEO) Product Categories are collections of closely associated products, which together create an enterprise infrastructure solution. These CEO Product Categories are offered on a per user basis and subject to specific acquisition rules, including a minimum initial user quantity requirement (minimum varies by CEO Product Category).
CEO Product Category customers must acquire their first (primary) CEO Product Category on an enterprise-wide basis and subject to that category’s minimum initial user quantity, and may then acquire additional (secondary) Product Categories for the same number or less users than the primary category, but still subject to each secondary category’s minimum initial user quantity.
Pricing includes the usage of all products in the category with Software Maintenance included. Software Maintenance enables you to have the most up-to-date eligible versions of IBM distributed software—Lotus, WebSphere, Tivoli, Rational, and Information Management Software and have Technical Support to enable your success in using the software.
